Question 1

What countries do you ship your product to?

Answer

We can ship pretty much anywhere in the world. For international shipping, please contact us prior to placing your order.

Question 2

Once I place my order, how long does it take for it to be shipped out?

Answer

Once the order is placed, it will generally ship within one business day. However, any items marked as special order items, can take up to several business days to ship.

Question 3

How do fish get stoned?

Answer

By ingesting Seaweed.

Question 4

After I receive my tracking number, how long does it take for the product to arrive?

Answer

After receiving your tracking number, your order should arrive within 2 -4 business days. However, as much as we at Puffing the Silvermoon would like to guarantee this, once the product leaves the store, it is beyond our control for shipping times.

Question 5

What should I do if my order arrives damaged or broken?

Answer

Contact us immediately if the order arrives damaged or broken in shipping. Be sure to take pictures of the packaging and the damaged product as these will be requested during the return/exchange process.

Question 6

What do you call a potato that smokes weed?

Answer

A Baked Potato.

Question 7

If there is a product out of stock, when can I expect it to be back in stock?

Answer

Most products that are out of stock, can be expected to be back in stock within seven business days; However, this cannot be always guaranteed, due to certain supply issues that may be beyond our control.

We’ll be back soon

F.A.Q.